End-to-End Publication Management Services for Publishers
ContentXprtz operates as an extended editorial, production, and publishing-operations team managing your workflow from submission triage and peer review operations to copyediting, typesetting, proofing, metadata preparation, DOI coordination, platform handoff, and post-publication support under your policies, timelines, and quality standards.
Journal Publishers
From single-title operations to multi-journal portfolios needing consistent review + production throughput.
University Presses
Editorial and production support for scholarly publishing with rigorous style, permissions, and quality checks.
Society Publishers
Member-facing publishing programs seeking dependable workflows, author care, and reporting clarity.
OA Publishers
Policy-first peer review and production operations with metadata hygiene and platform handoff readiness.
Conference Proceedings Publishers
Structured intake, proceedings compilation, timelines, and post-publication correction workflows.
Book / Monograph Programs
Copyediting, production coordination, proof cycles, and deliverable readiness for book publishing pipelines.
1) Editorial Office & Submission Management
Intake triage, technical checks, author communication, and workflow coordination under publisher SOPs.
1) Editorial Office & Submission Management
Intake triage, technical checks, author communication, and workflow coordination under publisher SOPs.
2) Peer Review Operations (Compliance-first)
Structured workflows for single/double blind review, reviewer QA, and policy-aligned documentation.
2) Peer Review Operations (Compliance-first)
Structured workflows for single/double blind review, reviewer QA, and policy-aligned documentation.
3) Copyediting & Language Editing (Publisher Style)
House-style compliant editing with tracked changes, author queries, and specialist options.
3) Copyediting & Language Editing (Publisher Style)
House-style compliant editing with tracked changes, author queries, and specialist options.
4) Production & Prepress
Typesetting, proof cycles, artwork checks, and accessibility-aware production coordination.
4) Production & Prepress
Typesetting, proof cycles, artwork checks, and accessibility-aware production coordination.
5) Metadata, Indexing Readiness & Publishing Ops
Crossref-ready metadata prep, DOI coordination, issue compilation, and platform handoff support.
5) Metadata, Indexing Readiness & Publishing Ops
Crossref-ready metadata prep, DOI coordination, issue compilation, and platform handoff support.
6) Ethics, Quality & Risk Controls
COPE-aligned triage, privacy safeguards, audit reporting, and KPI/SLA governance (no legal advice).
6) Ethics, Quality & Risk Controls
COPE-aligned triage, privacy safeguards, audit reporting, and KPI/SLA governance (no legal advice).
Onboarding & access controls
Confirm scope, communication routes, role permissions, confidentiality requirements, and reporting format.
SOP alignment & policy mapping
Map your author guidelines, ethics policies, peer review model, decision rules, and escalation criteria into an executable SOP.
Workflow configuration & templates
Set up trackers, checklists, status templates, decision letter drafts (editor-approved), and reporting dashboard structure.
Pilot issue / pilot batch
Run a controlled pilot to validate cycle times, handoffs, quality gates, and exception handling before scaling.
Scale-up & backlog stabilization
Increase throughput with staffing calibration, queue prioritization, and escalation protocols—without changing policies.
Production pipeline & metadata readiness
Coordinate copyediting ✓ typesetting ✓ proof cycles ✓ metadata preparation ✓ DOI coordination ✓ hosting handoff.
Weekly governance & continuous improvement
Weekly reporting, monthly review, and corrective actions focused on measurable improvements and audit-ready documentation.
Operational Deliverables Checklist
Typical deliverables (tailored per program): trackers, templates, SOP checklists, and audit trail artifacts.
Cadence: weekly operational reporting + monthly governance review (configurable).
Mini Dashboard: Typical KPIs
Example KPIs we track to keep the pipeline healthy and predictable (definitions agreed during SOP alignment).
Reporting: weekly operational summary, plus monthly trend view and corrective action notes.
Editorial Office Support
Ideal for: publishers who want structured triage + peer review administration while keeping production in-house.
- Submission intake, scope/technical checks, and routing to editors
- Reviewer invitations, reminders, and timeline stabilization support
- Author status updates and escalation management
- Weekly operational reporting and backlog visibility
- Special issue support + guest editor coordination
- Weekend SLA (optional)
Full Workflow Management
Ideal for: publishers who want end-to-end ownership across editorial ops, peer review, copyediting, production, and publishing operations with clear governance and reporting.
- Editorial office + peer review operations (policy-aligned)
- Copyediting/language editing to your house style
- Typesetting coordination, proof cycles, and prepress QA
- Metadata readiness, DOI coordination support, hosting handoff
- Dedicated production manager + weekly governance cadence
- XML/JATS readiness (optional, program-specific)
- Multilingual support and specialist editing (where required)
- Conference proceedings workflows and compilation support
Enterprise / Multi-Journal
Ideal for: publisher portfolios needing capacity, governance, and cross-title consistency with KPI-based oversight.
- Portfolio-wide SOP standardization and quality gates
- Central dashboards: cycle times, backlog, exceptions, and SLA tracking
- Scaled production capacity across titles and peak periods
- Dedicated governance cadence: weekly ops + monthly leadership reviews
- Books/monographs program support (copyedit ✓ production coordination)
- Weekend SLA and surge staffing for special issues
Common Add-ons (Across Tiers)
Special issues • Books/monographs • Conference proceedings • XML/JATS workflows (optional) • Multilingual support • Weekend SLA • Surge capacity
Process + Security Emphasis
We operate with role-based workflows, documented SOPs, and defined handoff checkpoints supporting publisher audits and internal quality standards.
ContentXprtz helped us stabilize reviewer follow-ups and reduce administrative churn. The weekly visibility into backlog and decision-cycle bottlenecks made internal planning far easier.
The production coordination was disciplined and consistent clear proof cycles, correction tracking, and predictable handoffs. We saw faster proof turnarounds once templates and escalation paths were standardized.
During a special issue surge, the team scaled quickly without compromising our ethics checks and documentation standards. Escalations were handled with clear, policy-aligned notes for editors.
Metadata readiness improved noticeably. Having a consistent checklist for author identifiers and issue compilation reduced last-minute fixes before platform upload and release.
How do you ensure confidentiality?
Security, controlled access, and NDAs supported.
How do you ensure confidentiality?
Security, controlled access, and NDAs supported.
We support NDAs and follow confidentiality-first handling: role-based access, minimum necessary data exposure, secure transfer practices, and documented SOPs for file movement and communications. We can align to your internal controls and audit requirements.
Can you follow our house style?
Yes—using your guides, templates, and QA gates.
Can you follow our house style?
Yes—using your guides, templates, and QA gates.
Yes. Copyediting and production tasks are executed against your style guide(s) (APA/Chicago/Vancouver/house style), plus program-specific checklists. We document exceptions and route editorial judgments for publisher/editor approval where required.
Do you guarantee indexing/acceptance?
No—operations support is not a guarantee of outcomes.
Do you guarantee indexing/acceptance?
No—operations support is not a guarantee of outcomes.
No. We do not promise acceptance, indexing, impact factor outcomes, or guaranteed publication. Our work focuses on policy-aligned workflow execution, quality checks, documentation, and operational improvements that support your program standards.
How do you handle ethics concerns?
COPE-aligned triage routed to publisher-led decisions.
How do you handle ethics concerns?
COPE-aligned triage routed to publisher-led decisions.
We support policy-aligned ethics triage (COPE-informed) and route red flags through your defined escalation path. Final determinations remain publisher/editor-led. We provide documentation, timelines, and workflow support—no legal advice.
How do SLAs work?
Defined turnaround targets with reporting and escalation.
How do SLAs work?
Defined turnaround targets with reporting and escalation.
SLAs are defined jointly during onboarding and can be set per title/stage (e.g., technical check, invitation cycle, proofs). We track compliance with dashboards and provide exception logs plus corrective actions when bottlenecks occur.
Can you scale for special issues?
Yes—through surge capacity and standardized coordination.
Can you scale for special issues?
Yes—through surge capacity and standardized coordination.
Yes. We can scale reviewer outreach, author communications, and production throughput for special issues, while keeping your ethics and documentation standards consistent. Guest editor support is available as an add-on.
What’s your onboarding process?
SOP alignment ✓ pilot ✓ measured scale-up.
What’s your onboarding process?
SOP alignment ✓ pilot ✓ measured scale-up.
We start with access controls and SOP mapping, then run a pilot batch or pilot issue to validate cycle times and quality gates. After sign-off, we scale with weekly reporting and continuous improvement reviews.
How do you price?
Volume-based with complexity adjustments.
How do you price?
Volume-based with complexity adjustments.
Pricing is typically based on submission volume and service scope, with adjustments for discipline, turnaround targets, production formats (PDF/HTML/XML), and governance requirements. We can structure per-title, per-stage, or retainer models.
Who owns final editorial decisions?
Your editors/publisher retain full decision authority.
Who owns final editorial decisions?
Your editors/publisher retain full decision authority.
Final editorial decisions remain with your Editors and Publisher. We support the workflow execution, documentation, communication, and operational controls within your governance.
What systems do you support?
Publisher systems, spreadsheets, shared trackers, and ticketing tools (generic).
What systems do you support?
Publisher systems, spreadsheets, shared trackers, and ticketing tools (generic).
We can work within your existing publisher systems and operational tools, including shared trackers and ticketing approaches. Specific tooling choices are agreed during onboarding to match your access, security, and reporting requirements.
Request Proposal for Your Conference
Share a few details and we’ll respond with a tailored scope and delivery plan. You’ll receive a dedicated coordinator, realistic timelines, and a compliance-forward workflow aligned with your committee.
- Typical response time: within 24 hours (Mon–Sat)
- Confidential and committee-safe coordination (NDA/SLA support)
- Clear boundaries: ethics-first publication support (no false guarantees)
By submitting, you confirm you’re requesting an institutional proposal for a conference sponsored by your institution. We’ll contact you to align scope, governance requirements, and timelines.
