Contentxprtz Shipping Policy

1. Introduction

Rudrriv Solutions Private Limited (“Contentxprtz”, “we”, “us”, or “our”) is committed to protecting the privacy and personal information of our clients, visitors, and collaborators. At Contentxprtz, we are committed to ensuring that your experience with us remains smooth, transparent, and reliable from the moment you place an order to the time it reaches your doorstep. This Shipping Policy outlines the terms and conditions governing the delivery of physical or digital products (if applicable), ensuring clarity regarding timelines, responsibilities, and expectations.

1. Order Processing Time

Standard Processing: All confirmed orders are typically processed within 1–2 business days (excluding weekends and public holidays).

Order Verification: Some orders may require additional verification to ensure accuracy and authenticity. In such cases, processing may take up to 3 business days.

Customized/On-Demand Services or Products: Orders requiring customization, printing, or specialized preparation may take longer, and you will be informed of the estimated timeline during checkout or via email confirmation.

2. Delivery Timelines

We strive to ensure that your orders are delivered promptly. Delivery timelines vary depending on the destination, shipping method, and logistics partner. Below are the estimated timelines:

a) Domestic Shipping (within India or country of origin)

• Minimum Delivery Time: 3 business days
• Maximum Delivery Time: 7 business days
• Remote or rural areas may take up to 10 business days.

b) International Shipping

• Minimum Delivery Time: 7 business days
• Maximum Delivery Time: 21 business days
• Remote or restricted regions may extend delivery up to 28 business days due to customs clearance or limited logistics coverage.

3. Shipping Partners

We partner with globally recognized courier and logistics providers to ensure reliable and trackable deliveries, including but not limited to:

• Domestic: Blue Dart, DTDC, Delhivery, India Post (for specific regions).
• International: DHL, FedEx, UPS, Aramex, and other region-specific carriers.

Each order will include a tracking ID that allows you to monitor the status and expected delivery date of your shipment in real time.

4. Shipping Charges

Domestic Orders: Flat-rate or free shipping may apply depending on promotions, order size, or location.

International Orders: Shipping charges are calculated at checkout based on destination, package weight, and courier rates. Duties, taxes, and customs charges (if any) are the responsibility of the customer.

5. Delays and Exceptions

While we always aim to deliver within the stated timelines, certain factors may cause unexpected delays, including:

• Natural calamities or weather disruptions.
• Customs inspections or international clearance delays.
• Unavailability of the recipient or incorrect delivery address.
• Courier service disruptions (strikes, restrictions, or local holidays).

In such cases, we will proactively communicate updates and work with our logistics partners to resolve the issue.

6. Order Tracking & Notifications

Once your order has been dispatched, you will receive a confirmation email with the tracking number and courier details.

Real-time updates can be accessed via the courier’s official website or our order-tracking portal.

Customers are encouraged to monitor updates, especially for international shipments subject to customs clearance.

7. Customer Responsibilities

• Ensure the delivery address and contact details provided are accurate and complete.
• Be available to receive the shipment or authorize someone on your behalf.
• For international orders, ensure compliance with local import laws and arrange for any duties/taxes if required.

8. Failed Deliveries & Returns

If the courier is unable to deliver after multiple attempts, the package may be returned to us.

Reshipment charges will apply if the customer requests redelivery.

Digital products or services (if applicable) are delivered electronically and are not subject to shipping delays.

9. Minimum & Maximum Delivery Commitments

• Domestic Orders: Delivery commitment ranges from a minimum of 3 days to a maximum of 10 days.
• International Orders: Delivery commitment ranges from a minimum of 7 days to a maximum of 28 days (depending on customs clearance and region).

10. Contact Information

For shipping-related queries, you can always reach out to our dedicated support team: